Frequently Asked Questions
Everything you need to know about your Hack Athletics gear.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer a warranty on heavy lifting equipment?
Yes, all Hack Athletics hardware and lifting accessories come with a 1-year limited warranty against manufacturing defects to ensure your training never stops.
What is your return policy for apparel and gear?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain items like chalk or mouthguards cannot be returned once opened.
How do I determine the correct size for lifting belts?
Please refer to our comprehensive Size Guide located on the product page. We recommend measuring around your navel, not your waistline, to ensure the most secure fit for bracing.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and customs duties are calculated at checkout based on the destination country.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. You may contact support within 1 hour of purchase to request a change, but we cannot guarantee modifications after that window.